Privacy Policy

Privacy Policy for The Hidden Cottage

Effective Date: 28 February 2025

At The Hidden Cottage ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal informa  

Privacy Policy for The Hidden Cottage

Effective Date: 28 February 2025

At The Hidden Cottage ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.cottageaxa.com book a stay, or interact with us in any way.

1. Information We Collect

We collect information to provide you with the best experience possible. This includes:

Personal Information: When you make a reservation or contact us, we may collect personal details such as your name, email address, phone number, and payment information.

Booking Information: We collect details about your booking, such as check-in/check-out dates and preferences.

Website Usage Data: We use cookies and other tracking technologies to collect data on how you interact with our website (e.g., pages visited, time spent, etc.).

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process your reservation and provide services during your stay.

To communicate with you regarding your bookings, inquiries, or updates.

To improve the functionality and user experience of our website.

To send promotional materials (if you've opted-in to receive them).

To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist with reservation processing, payments, and other business functions.

Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and gather anonymous data about how our site is used. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features on our website.

6. Your Rights and Choices

Access and Correction: You can request access to and correction of your personal data.

Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in our communications or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

The Hidden Cottage

Email: reservations@cottageaxa.com

Address: Welches, Anguilla